LinkCares Launches AI-Powered Wellbeing Check-Ins for Care and Retirement Housing
London, UK – Tangbo is delighted to introduce LinkCares, a new addition to our Solutions family. LinkCares is an AI-powered phone check-in platform purpose-built for the care and retirement housing sectors — designed to listen, understand, and flag concerns early, so that human carers can focus their time where it matters most.
For providers across the UK, the challenge is familiar: residents and tenants deserve daily wellbeing contact, yet staffing capacity simply cannot scale to reach everyone, every day. LinkCares addresses this gap with thoughtful, conversational AI that supports human judgement rather than replacing it.
An Intelligent Layer of Daily Contact
LinkCares places a friendly, AI-driven phone call to each resident on a schedule that suits the provider. During the call, it listens for subtle cues — mood, confusion, pain, loneliness, or any mention of a problem — and turns them into structured, actionable insight. When something needs attention, the right member of staff is alerted immediately; when all is well, the call is simply logged.
The result is a consistent, auditable record of wellbeing for every resident, without adding pressure to already busy teams.
Two Pathways, One Platform
LinkCares is tailored to the distinct needs of two settings:
- I’m a Care Provider — Residential care, nursing homes, and supported living. LinkCares integrates into full case management workflows, supporting CQC compliance, safeguarding responsibilities, and keeping families informed through a dedicated portal.
- I Manage Retirement Housing — Sheltered housing, retirement villages, and extra care schemes. LinkCares delivers a daily wellbeing check-in for every resident without the need to add headcount, supporting independent living with a quiet safety net.
Built on Trust and UK Standards
Because LinkCares handles sensitive information about some of the most vulnerable people in society, trust is designed in from the ground up:
- GDPR Compliant — Data handling meets the requirements of UK GDPR.
- UK Data Residency — All data is stored within the United Kingdom.
- End-to-End Encrypted — Resident conversations and records are protected at every stage.
Supporting Carers, Not Replacing Them
The philosophy behind LinkCares is simple: technology should give carers more capacity to care, not fewer reasons to. By handling routine check-ins and surfacing the residents who need human attention today, LinkCares frees staff to spend their time where it has the greatest impact — building relationships, responding to need, and delivering the personal touch that no machine can replace.
We are excited to welcome LinkCares into our growing portfolio of specialist solutions. To learn more about how it could work in your setting, visit the LinkCares page below.